Decide, tier by tier, which households you keep, which go to a service advisor, and which transition out of the firm. See the hours it frees, what it does to revenue, and how many ideal clients those hours could hold.
Advisor hours are your hours per household per year — meetings, prep you do yourself, calls. Choose what happens to each tier. The rows below are a sample.
| Tier | Households | Revenue per household | Your hours per household / year | What happens |
|---|
Your own estimates. Change them to match your situation.
The plan tier by tier, your hours before and after, and what the freed hours could hold.
| Tier | What happens | Your hours freed | Revenue change |
|---|
| Revenue kept from households you hand off | |
| Service advisor cost for those households | |
| Revenue that leaves with transitioned households | |
| One-time payment for transitioned households | |
| Ideal new households your freed hours could serve | |
| Revenue those households would bringOnce the hours are filled — it takes time to win them |
Illustrative. All rates and payments are your own estimates. Moving or transitioning clients involves client consent, compliance and contract steps this tool does not cover. Treat every household with care; the goal is the right home for each client, not just fewer clients.
You can't grow toward the clients you want while every hour goes to the ones you have. Let's make room on purpose.
Book a Call With Level 10Every advisor's hours are already spoken for. Growing toward better-fit clients means deciding which relationships get less of your personal time: households that could be served well by a service advisor, and households that would be better served somewhere else. This planner shows what those decisions free up and what they cost.
The goal is not a smaller book. It is your hours going to the relationships where your time matters most. Many households can be served well by a service advisor with a lighter, consistent model. Seeing the hours each tier takes makes the trade clear.
Handing households to a service advisor adds cost, and transitioning households out removes revenue. Both show up immediately. The benefit, new households in the hours you freed, arrives over time. Plan how you will fill those hours before you start, or the dip becomes permanent.
Moving clients is a relationship decision before it is a financial one. Clients should hear about any change from you, understand who will serve them and why, and land somewhere they will be well served. A transition handled with care protects your reputation and the referrals that come from it.
Many advisors find that a large number of smaller relationships takes time away from the clients and work where they add the most value. Options include serving some households through a service advisor or a lighter service model, or helping them move to a firm better suited to their needs.
Common steps include identifying the households involved, choosing a suitable advisor or firm, explaining the change to each client personally, and completing the required consent, compliance and paperwork steps. Some arrangements involve a payment from the receiving advisor and some are simple referrals.
A service advisor is a team member who handles ongoing relationships and service for a set of client households, often those with simpler needs, so the lead advisor can focus on more complex relationships and new business. The role and its responsibilities vary by firm.